Shipping Policy
Effective date: July 01, 2023
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This Shipping Policy describes the terms and conditions regarding the shipment and delivery of products purchased from Judaea Design Studio. Please read this policy carefully to understand your rights and obligations related to shipping.
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1. Shipping Methods and Carriers:
- We offer various shipping methods and use reputable carriers to ensure the safe and timely delivery of your products. The available shipping options will be presented during the checkout process.
- The choice of shipping method and carrier may depend on factors such as your location, the size and weight of the product, and any specific requirements or preferences you may have.
2. Shipping Fees and Taxes:
- Shipping fees are calculated based on the chosen shipping method, the destination, and the total weight or dimensions of the package.
- Any applicable taxes, customs duties, or additional fees imposed by the destination country or region are the responsibility of the customer and may be charged separately.
3. Order Processing and Delivery Time:
- We strive to process and ship orders promptly. Order processing time typically ranges from [insert time frame] after the order is placed and payment is confirmed.
- Delivery time depends on the chosen shipping method, the destination, and other factors beyond our control, such as customs clearance procedures or unforeseen delays.
- We provide estimated delivery times for each shipping method during the checkout process. Please note that these are approximate times and may vary.
4. Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email or notification containing tracking information. You can use this information to track the progress of your shipment.
- If you have any questions or concerns about the status of your shipment, please contact our customer support team using the information provided at the end of this policy.
5. Delivery Address:
- It is your responsibility to provide an accurate and complete delivery address at the time of purchase. Please double-check the shipping details to ensure that your order is delivered to the correct location.
- We are not liable for any delays or non-delivery caused by incorrect or incomplete address information provided by the customer.
6. Shipping Restrictions:
- Some products may be subject to shipping restrictions based on local laws, regulations, or carrier policies. We strive to comply with all applicable restrictions and will notify you if there are any limitations on shipping your order.
- If we are unable to ship a product to your location due to legal or logistical reasons, we will inform you and process a refund for the affected item(s) promptly.
7. Damaged or Lost Shipments:
- We take utmost care in packaging and shipping your products to ensure they arrive in excellent condition. In the rare event that your shipment is damaged or lost during transit, please contact our customer support team immediately.
- We will work with the carrier to investigate the issue and initiate the necessary steps to resolve the situation, which may include filing a claim or sending a replacement product.
8. International Shipping:
- For international shipments, additional customs clearance procedures, duties, and taxes may apply. These charges are determined by the destination country's customs authorities and are the responsibility of the customer.
- We are not responsible for delays or additional costs incurred due to customs procedures or inspections.
9. Contact Us:
- If you have any questions, concerns, or requests regarding our Shipping Policy, please contact our customer support team using the following information:info@judaeadesignstudio.com
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Thank you for reviewing our Shipping Policy.